Our Sales Policy
Due to recent events we've been forced to have a sales policy. ALL buyers MUST either sign & return a copy of this policy with their deposit OR give written confirmation (either via email, text or message) that they have read and agree to the following conditions of purchase set forth by RAF Chinchillas:
1. The buyer must confirm that the chinchilla they are interested in is still available. If so the buyer will confirm that they intend to purchase said chinchilla. RAF Chinchillas will IMMEDIATELY put the specified chinchilla on a ONE WEEK verbal hold. This means that for one week, nobody will be permitted to purchase the chinchilla but the buyer.
2. Once on verbal hold, RAF Chinchilla expects the buyer to send a non-refundable deposit equal to 50% of the chinchilla's purchase price. This can be done via check or money order though postal money order is preferred. RAF Chinchillas allows 7 days for payment to arrive through the mail.
3. Once RAF Chinchillas receives the deposit, the chinchilla will then be held for up to an additional two weeks or until weaning (in the case of unweaned babies), whichever is later AND the buyer needs to arrange a definite pick up date with RAF Chinchillas.
4. If the buyer changes their mind, and decides NOT to purchase the chinchilla (for whatever reason) they will lose their deposit. It will NOT be refunded and will NOT be transferred to a different chinchilla.
5. Should the seller need to cancel the sale of your selected chinchilla, the buyer will receive their deposit back unless they wish to transfer it to another animal with the approval of RAF Chinchillas. If the seller must postpone the sale, the seller will retain the deposit for up one month until accommodations can be made for me to receive the chinchilla. This is done in cases where the chinchilla is sick or injured, or RAF Chinchillas has an emergency situation where they cannot meet on the designated day.
6. In the unlikely event that a chinchilla should die within the first 30 days of purchase, and a genetic cause is determined by a certified veterinarian, the owner shall be given the option to choose another chinchilla of equal or lesser monetary value for up to 6 months from the date that the chinchilla died.
Signed Print Date
Due to recent events we've been forced to have a sales policy. ALL buyers MUST either sign & return a copy of this policy with their deposit OR give written confirmation (either via email, text or message) that they have read and agree to the following conditions of purchase set forth by RAF Chinchillas:
1. The buyer must confirm that the chinchilla they are interested in is still available. If so the buyer will confirm that they intend to purchase said chinchilla. RAF Chinchillas will IMMEDIATELY put the specified chinchilla on a ONE WEEK verbal hold. This means that for one week, nobody will be permitted to purchase the chinchilla but the buyer.
2. Once on verbal hold, RAF Chinchilla expects the buyer to send a non-refundable deposit equal to 50% of the chinchilla's purchase price. This can be done via check or money order though postal money order is preferred. RAF Chinchillas allows 7 days for payment to arrive through the mail.
3. Once RAF Chinchillas receives the deposit, the chinchilla will then be held for up to an additional two weeks or until weaning (in the case of unweaned babies), whichever is later AND the buyer needs to arrange a definite pick up date with RAF Chinchillas.
4. If the buyer changes their mind, and decides NOT to purchase the chinchilla (for whatever reason) they will lose their deposit. It will NOT be refunded and will NOT be transferred to a different chinchilla.
5. Should the seller need to cancel the sale of your selected chinchilla, the buyer will receive their deposit back unless they wish to transfer it to another animal with the approval of RAF Chinchillas. If the seller must postpone the sale, the seller will retain the deposit for up one month until accommodations can be made for me to receive the chinchilla. This is done in cases where the chinchilla is sick or injured, or RAF Chinchillas has an emergency situation where they cannot meet on the designated day.
6. In the unlikely event that a chinchilla should die within the first 30 days of purchase, and a genetic cause is determined by a certified veterinarian, the owner shall be given the option to choose another chinchilla of equal or lesser monetary value for up to 6 months from the date that the chinchilla died.
Signed Print Date